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Shipping & Returns
Polder ships within the 50 United States and to Canada. All rates outlined below apply only to shipments within the U.S.
|Replacement Parts||Orders over $25||Orders under $25||Oversized Items||2-Day Shipping|
|FREE*||FREE*||$5.00*||$15.00 per item||$25.00|
*Free ground shipping on all orders over $25. Any order under $25 ships with a flat rate of $5. Replacement parts, however, ship free within the United States. There is a $10.50 fee for replacement parts shipping to Canada.
Oversized items incur an additional handling charge of $15 per item.
Need it sooner? We offer a 2-Day Option for a flat rate of $25.
Please allow 1 to 2 business days to process your order prior to shipping. Orders placed on a Friday, Saturday or Sunday will be processed the following Monday.
Before returning your product to Polder, please call Customer Service toll free at (800) 431-2133 x 233 to speak to a representative. Many times our knowledgeable team can assist you with any questions you may have.
If an item must be returned, please ship postage pre-paid with proof of purchase to:
Polder Products, LLC
Attn: Customer Service
195 Christian Street
Oxford, CT 06478
Please include reason for return and contact information where you can be reached in case there are any issues processing your refund.