Shipping & Returns

Shipping

Polder ships within the 50 United States and to Canada.  All rates outlined below apply only to shipments within the U.S.

 

Replacement Parts Orders over $25 Orders under $25 Oversized Items 2-Day Shipping
FREE* FREE* $5.00* $15.00 per item $25.00

 

*Free ground shipping on all orders over $25.  Any order under $25 ships with a flat rate of $5.  Replacement parts, however, ship free within the United States.  There is a $10.50 fee for replacement parts shipping to Canada.

Oversized items incur an additional handling charge of $15 per item.

Need it sooner?  We offer a 2-Day Option for a flat rate of $25.

 

Please allow 1 to 2 business days to process your order prior to shipping.  Orders placed on a Friday, Saturday or Sunday will be processed the following Monday.

 


Returns

Before returning your product to Polder, please call Customer Service toll free at (800) 431-2133 x 233 to speak to a representative.  Many times our knowledgeable team can assist you with any questions you may have.

If an item must be returned, please ship postage pre-paid with proof of purchase to:

Polder Products, LLC
Attn: Customer Service
195 Christian Street
Oxford, CT 06478
Phone: 203-888-9208

Please include reason for return and contact information where you can be reached in case there are any issues processing your refund.